The West Bengal Consumers Affairs department Thursday said it has broadbased its services by offering redressal to consumers who have complaints relating to products purchased online.
Consumer Affairs Minister Sadhan Pande said the department is keeping a close watch on e-tailers.
"Consumers who feel that they were cheated after buying products or services online can approach us. We will address their concerns as we do for others," Pande said at an interactive session with the Bengal National Chamber of Commerce here.
The minister said orders delivered by consumer courts there should not be challenged.
"Expenses are very low in consumer courts compared to regular courts of law. We have also engaged NGOs for assisting a poor consumer," Pande said.
Disclaimer: No Business Standard Journalist was involved in creation of this content
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app