The Cutting Edge

Ang is digressing a little but only to emphasise a point. Consumers are younger and more savvy today; suppliers have the right technology to offer. We are operating in a frightfully competitive market, where consumers know it all, he says. Only the solution that works can come out on top in all the competition.

And NCR is concentrating on providing just those solutions to Indian business, while consolidating its own operations in the process. Having separated from AT&T after its trivestiture, NCR is repositioning itself and acquiring a new identity. We are not in the volumes game; we are a thought leader instead, he says.

Ang, who has been in and out of India at least 30 times in the past three years when he took over at NCR, sees immense opportunities in the country. Mindsets are changing fast, he says. Business leaders want to become global players and are adopting technology to help the process, he adds.

This is especially true in the three main areas that NCR has identified as its core strengths: banking, telecom and retail. Its USP: delivering smart solutions for building data warehouses and helping businesses make intelligent decisions.