Avaya GlobalConnect, an enterprise communication solutions company, is seeking to enhance its product portfolio for internet protocol (IP)-based telephony catering to smalll and medium enterprises (SMEs). | |
| Sanjay Singh, head, SMB Business, Avaya GlobalConnect, told Business Standard that the company planned to launch a new "IP solution, which will enable conferencing among 20 users without using EPABX. There will be a software sitting on the IP phones, which will perform functions that an EPABX does." |
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| Avaya's flagship product 'IP Office' targets SMEs in India. It is a 128-party conferencing solution and can be customised according to customers' requirements. IP Office was launched globally in 2002 and in India in November 2005. "So far, we have sold 60,000 systems globally and 80 systems in India," he said. |
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| However, the company expected a 20-25 per cent share of the IP telephony market for SMEs in India in the next one year. |
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| The IP telephony market in India is expected to reach Rs 950 crore in the next three years from the current Rs 300 crore. The market for SMEs is expected to reach Rs 450 crore in the next three years from about Rs 150 crore by growing 35 per cent annually compounded. |
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| Other than marketing its own software products, Avaya also sells products of firms like LG, Polycom, Cyberoam and Plantronics to SMEs. Avaya GlobalConnect's revenue in India at present stands at around Rs 500 crore. |
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