Echoing the sentiment, Mohammed Turra, MD & CEO, Mahindra First Choice Wheels, said, “For the first time, used cars in India are driving aspiration, not just affordability. The used car is now a choice, not a fallback option.”
The report found that 66 per cent of buyers consider warranty coverage a critical factor in their purchase decisions, underscoring growing expectations around quality assurance. Digitalisation and AI tools — though currently used in just 6 per cent of purchases — are set to see faster adoption in coming years.
Dealers are also diversifying procurement channels, with 41 per cent of used inventory now coming from exchange programmes at new car dealerships. OEM-certified programmes are becoming key contributors to this supply mix.