Digital Banking

PSU banks are reviewing low-traffic locations, shrinking branch sizes and using AI-driven site analytics as digital adoption rises, leading to more mergers and micro branches in rural areas

After consolidation, creating a national rural bank holding company, an apex body to oversee governance, capital support, and technology integration across RRBs can be considered

UPI ease spurs second payments bank accounts for daily use; AI tools like MuleHunter.ai flag 20,000 mule accounts monthly

RBI's NSFI 2025-30 aims to deepen financial inclusion with stronger last-mile delivery, gender-sensitive outreach, expanded BC networks, and pilots of programmable CBDC for targeted credit

RBI's new digital banking rules mandate explicit customer consent, prohibit banks from forcing digital channels for accessing other services and tighten risk controls

Experts at the BFSI Summit urged swift digital asset regulation and an INR-backed stablecoin to stop India's crypto talent and innovation from moving overseas

Experts at the Business Standard BFSI Insight Summit say devices are fast evolving from passive tools to AI-powered platforms at the core of fintech innovation and secure digital transactions

The bank is also expanding digital offerings, growing its credit card base, and re-entering the West Asian market with plans to reopen its Dubai office, said Ashok Chandra

Launched in FY24, the SME Digital Business Loans platform enables MSME entrepreneurs to apply online for credit requirements of up to ₹5 crore

SBI plans to engage a management consultant to develop a long-term HR strategy focusing on employee engagement, talent acquisition, and digital transformation

'Systems respond with templated emails and helplines loop back endlessly'

Further, the norms stated that banks should obtain consent from customers for providing digital banking services

SBI chairman C S Setty on Tuesday said the country's largest lender is betting on digital tools and strategic tie-ups for sustaining and growing its market leadership. "By embracing digital tools, strategic partnerships, and data-driven growth, we aim to sustain market leadership and deliver scalable, profitable, and inclusive banking for a dynamic India," Setty said. The state-owned bank is streamlining operations, enhancing customer experience, and strengthening its people to build a future-ready organisation, Setty added. SBI celebrated its 70th anniversary on Tuesday with a slew of initiatives, including a quiz contest and some digital initiatives, as per an official statement. The next phase of innovation would include expansion of its digital app YONO to Singapore and also a revamp of the YONO business, it added. Over 4,200 students participated in the SBI Scholar Quiz, in which the lender distributed Rs 50 lakh in prize money and certificates to the participants. This incl

Who says the elephant can't dance? The theme that runs through the bank's 70-year life is its willingness to change in sync with time

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More important is customer service, like these days, digital banking, mobile banking, our internet banking, how these are synchronised

Banks' gross NPA ratio further falls to 2.5 per cent in Sep 2024

Private sector banks are leading technology adoption, said Michael Debabrata Patra, deputy governor, Reserve Bank of India

BFSI Summit: CEOs of prominent private banks say that interest rate hikes are not the key to attracting customers. Instead, the delivery of banking services and brand trust play more significant roles

He highlighted that as customers transact more digitally, the banks' operating costs will come down