IndiGo top brass to fan out across network with 'rebuilding' message

Before the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international

Days after stricter pilot rest and duty norms triggered widespread flight cancellations, IndiGo Chief Executive Officer (CEO) Pieter Elbers on Thursday said the top management, including himself, would travel across its network to engage with employees, understand the challenges they faced, and gather feedback in a bid to rebuild systems. 

Elbers said large airlines in other parts of the world had faced similar operational breakdowns in the past, and lessons from those episodes would be incorporated as IndiGo undertook a comprehensive root-cause analysis and worked to improve resilience. IndiGo cancelled over 4,200 flights between December 1 and December 9 after