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Razorpay betting on omnichannel growth on road to IPO: Shashank Kumar

Razorpay's omni-channel approach admittedly bolstered the firm's operations and helped it navigate the RBI ban

Shashank Kumar, managing director and co-founder, Razorpay
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Shashank Kumar, managing director and co-founder, Razorpay

Aryaman Gupta New Delhi
Fintech major Razorpay is bullish on an omni-channel approach for growth as it gears up to turn profitable ahead of its public listing in the next three years, co-founder and Managing Director Shashank Kumar told Business Standard.

According to Kumar, the company is heavily investing in its “omni-channel payments story” where it is building online and offline payment products across segments like marketing, and business finance, in addition to international expansion.

“The direct-to-consumer (D2C) retail market is growing at a rapid pace and is expected to reach $60 billion by FY27. We are looking to build specialised