AI at work for governance: How technology is helping various ministries

From ensuring regulatory compliance to tracking coal transport, the tech has various uses

The government’s vast work has got modern help: Artificial intelligence (AI). Ministries as diverse as IT, coal and telecom are using the technology to improve services, ease workloads, improve logistics and block spam calls.

The purpose is to use AI for modernising governance, streamlining operations and driving economic growth across sectors. 

The India AI Mission, a ~10,372 crore initiative of the Ministry of Electronics and Information Technology (MeitY), has set an agenda: Drive the technology’s innovation and adoption across the country.

MeitY is helping in implementing AI-driven initiatives to modernise public services. For training and awareness, the ministry has tied