Stressing the role played by the company during critical situations, the employees have sought relief from the government. Sebastin said during the recent developments in Jammu & Kashmir, the government is fully dependent on BSNL landline and mobile for providing services to a few government functionaries and security forces in Kashmir valley, despite the company incurring huge losses. No other operator is allowed to provide services due to security reasons. BSNL is providing telecom services in remote parts of the country and maintaining 17,000 to 18,000 exchanges, incurring Rs 3,000 to Rs 4,000 crore losses every year. Otherwise, these villages will be cut off.