Genpact signs five-year contract with Carnation Auto

Business process outsourcing firm Genpact today said it has entered into a five-year deal with multi-brand auto sales and service centre Carnation Auto.

The financial details of the deal were not known.

As per the deal, Genpact will design and manage Carnation Auto's core processes, including finance and accounting, customer relationship management, procurement and supply chain management and human resources, Genpact said in a statement.

Carnation Auto Chairman and Managing Director Jagdish Khattar said, "Through this relationship, Carnation will transfer non-core support function activities to Genpact so as to have 100 per cent focus on our core business of helping customers maximise their car ownership experience."

Launched by former Maruti Suzuki Managing Director Jagdish Khattar in July 2009, Carnation Auto offers multi-brand auto sales, services and related solutions for car owners across the country. It has 18 auto solution hubs operational  across the country.