Kaustubh Pawaskar of Sharekhan, too, believes HUL’s presence in mature or well penetrated categories and its domination of the same gives it scale, reach and, thus, higher operating margins. Personal care segment margins for HUL, for example, are at 26 per cent, much higher than the company average of 20 per cent. In addition to soaps and skin care, HUL has a strong presence in detergents, toothpaste, packaged foods and refreshments.
While ITC does not have products in the detergents and toothpaste categories (dominated by multinationals), it is present in other higher margin segments of deodorants, shower gels and hand wash. In some others, it is lagging behind peers and that is the problem, says an analyst. While in soaps, ITC is number three, its market share is in single digits, keeping the business sub-scale, says an analyst.