Nasscom sets up BPM council

BPM to be $50 bn industry unit by 2020

Indian information technology (IT) industry body Nasscom today announced the launch of the Business Process Management Council, as it aims to reach a $50 billion revenue segment by 2020.

Keshav Murugesh, Group CEO, WNS Global Services was appointed as the Chairman of the Nasscom BPM Council 2013-15.

The business process management (BPM) earlier known as the business process outsourcing envisions re-branding of the entire industry to connote the value and impactful business outcomes it delivers for global clientele. It will work towards enabling India to lead as a preferred global BPM destination.

The BPM Council will build a foundation around three core areas that will lay emphasis on strengthening the current BPM ecosystem, build centres of excellence and position India as a preferred destination for BPM services and solutions.

 
The council will lead the Industry-Government initiative towards establishing Business Process Management as a part of the regular course curriculum at the academic level (be it schools, colleges or universities).
 
“In the past one year, the BPM Council undertook several initiatives, among which re-branding the industry was the most notable highlights. As we move forward, Nasscom is confident that the BPM Council along with a large number of industry leaders and Keshav at the helm will drive more such initiatives and bring success to the industry. We have also got a team of experiential entrepreneurs who along with Keshav are committed towards building a $45-50 billion BPM industry by 2020.”

 
As per the Nasscom–Mckinsey Perspectives 2020 report, the Indian BPM market is expected to reach $50 billion by 2020, driven by an increase in global consumer spends.

According to the present landscape, the total BPM Export from India is $18 billion. BPM growth has been driven by several factors - the primary ones being accelerated deployment of the Platform- based delivery models and building capabilities to deliver business transformation services.