The company said that its offline-to-online strategy had helped it capture almost 20 per cent of the market share.
“Our plan was to get to an annualised GMV run-rate of $4 billion by the end of the year. However, we reached the target during the festive season itself. This is a great showcase of our widespread adoption in just six months of launch,” said Amit Sinha, chief operating officer, Paytm Mall.
According to Sinha, sales of home appliances, smartphones, laptops, and two-wheelers contributed to 50 per cent of its GMV during the festive season.
The company said that it would continue partnering retailers and brands across the country. “We are already accounting 20 per cent of the total transaction volume of our partnered merchants. We will continue hosting promotions with our partnered retailers. Our goal is to drive a high rate of repeat transactions on our platform,” Sinha said.
Paytm Mall, owned by Paytm Ecommerce, had created a Rs 1,000-crore war chest before the festive sales. The recently launched online mall app brought in over 1,000 brand stores and 15,000 brand-authorised retailers, selling over 65 million products.
Since this was the company’s first festive season sale since launch, it was aggressively on-boarding shopkeepers and brand authorised stores across the country to offer a better buying experience and faster deliveries to consumers.
The company invested the money in marketing, cash backs, and promotional spends.
During the sales the company claims to have added six times new customers. “We will be the top e-commerce company in the country by next year, and have got a good grip on festive sales. We are ramping up our logistics and working closely with our partners,” Sinha had said in an earlier interview.
“Our offline-to-online strategy has never been tried in Indian retail and would be key to our success. It will enable us to extend faster deliveries.”
One subscription. Two world-class reads.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)