“With all the disruptive innovations taking place in retail commerce, I see significant potential for ShopConnect, which promotes interactive and collaborative retail engagement, by combining the best of online and in-person shopping experiences,” said VK Mathews, founder and executive chairman of IBS Software. “This is the USP (unique selling proposition) and the true potential of the platform. I have full confidence in the leadership team of ShopConnect to evolve itself as a pioneering force in the online shopping space.”
Bengaluru-based ShopConnect platform offers an interactive and immersive customer experience and hyper-personalisation, developed using technologies. These in-house developed Web RTC (real time communication) based video call infrastructure, AR/VR (augmented reality and virtual reality) based virtual try-on and virtual tours, 3D and 360-degree views AI-powered promotions and recommendation engine. It also provides omnichannel support to allow seamless integration of offline and online shopping experiences, dark stores where retailers or brands will be able to sell their products anytime anywhere. The firm said it empowers online stores of brands and retailers of fashion and accessories, footwear, jewellery, furniture, and electronics goods.