Massive, which has brands like Made in Punjab, Farzi Café, Pa Pa Ya, Masala Bar, BO-TAI, among others, has lined up expansion plans on the brick-and-mortar side of the business, as well as the delivery vertical, which will be serviced out of cloud kitchens, largely.
In the past year and a half, Kalra realized that “delivery” as a vertical was far more important than what he had ever thought it would be. Typically, delivery was about 10-12 per cent of the company’s sales, which is now at 30 per cent.
As restaurateurs are getting back to business after the localized lockdowns in the second wave, the importance of scaling up cloud kitchens is not lost on any of the big chains.