"Last year's victor, free WiFi, was knocked to third position when it comes to most preferred hotel amenity. When customers were asked to rank 33 different amenities, it was found that breakfast was the first choice amongst travellers, followed by an accessible restaurant," according to a survey by leading online accommodation booking website Hotels.Com.
However, when guests were asked for the most important amenity found inside the hotel room, free WiFi came out on top followed by a bathroom with a shower, while child care in the room was voted the least important.
"Travellers seem to have become fixated on where their next meal is coming from and this is highlighted in the findings. With the ever-increasing importance of technology it's surprising to see free WiFi has fallen from the top spot in the overall hotel amenities list, though it is still the most important for those when they are actually inside their hotel room, showing that keeping in contact whilst away remains a priority." Hotels.Com's Alison Couper said.
The top ten amenities chosen for the ideal hotel also included parking, smoke-free areas and coffee and tea available in hotel lobby upon arrival, the survey revealed.
On the other hand amenities like child-friendly amenities, pet friendly services and hair salons were voted least important.
Conference centres and meeting rooms were also seen to be one of the least important amenities, even though over a third of respondents were business travellers (35%), it pointed out.
You’ve reached your limit of {{free_limit}} free articles this month.
Subscribe now for unlimited access.
Already subscribed? Log in
Subscribe to read the full story →
Smart Quarterly
₹900
3 Months
₹300/Month
Smart Essential
₹2,700
1 Year
₹225/Month
Super Saver
₹3,900
2 Years
₹162/Month
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors


Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share


Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor


Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements


Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
)