Nissan reopens workshops as Chennai back to normalcy

Dealers operating mobile vans to serve customers at their doorsteps

Japanese auto major Nissan has said after an excessive spell of rains and floods in Chennai, all Nissan service centers are now operational in the city.

The workshops will help Chennai-based customers and speed up repair works of vehicles damaged in floods. Dealers are operating mobile vans to attend to customers at their residences.

The company has provided additional space and technicians to the dealers for speedy turnout of vehicles. The company has also given top priority to supply of parts to Chennai dealers, a company statement said.

The company has also rolled out a toll free helpline number 0124-6628111 to cater to customers in Chennai.

The car marker has said it has already reached out to more than 8,000 of its customers in Chennai through SMS, emails and social media to inform them about the services and re-opening of workshops.

Customers are also given tips through social media on how to avoid consequential damages which may not be covered under insurance.

Nissan is also planning to organise a servicing camp in Chennai for its customers. The camp will provide from check-up of vehicles to additional discount facilities on Nissan Genuine Accessories.

Arun Malhotra, Managing Director, Nissan Motor India Pvt Ltd said, "At Nissan, we are aware of the difficulties faced by people in Chennai due to unprecedented rains. We are taking all possible steps to reach out to our customers, employees and partners, and support them in getting back to their normal life and routine."