 "Glitches in new IT portal even after 2.5 months: FinMin summons Infosys CEO")
The Ministry of Finance has summoned Salil Parekh, MD and CEO of Infosys on August 23, to seek explanation on glitches tormenting new income tax filing portal.
"Why even after 2.5 months since launch of new e-filing portal, glitches in the portal have not been resolved. In fact, since 21/08/2021 the portal itself is not available," the income tax department said.
The much-touted new income tax portal 'www.incometax.gov.in' had a bumpy start since its launch as it continued to face tech glitches.
The new tax portal went live on June 7. Since its launch, there were numerous glitches in the functioning. Taking note of the grievances voiced on social media by taxpayers, tax professionals and other stakeholders, the Finance Minister had earlier flagged the issues to Infosys, calling upon them to address these concerns.
Nirmala Sitharaman exhorted Infosys to work on the portal to make it more humane and user-friendly and expressed her deep concern on the various problems being faced by the stakeholders.
Infosys in 2019 was awarded a contract to develop the next-generation income tax filing system to reduce processing time for returns from 63 days to one day and expedite refunds.
One subscription. Two world-class reads.
Already subscribed? Log in
Subscribe to read the full story →*Subscribe to Business Standard digital and get complimentary access to The New York Times
Smart Quarterly
₹900
3 Months
₹300/Month
SAVE 25%
Smart Essential
₹2,700
1 Year
₹225/Month
SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months
Super Saver
₹3,900
2 Years
₹162/Month
Subscribe
Renews automatically, cancel anytime
Here’s what’s included in our digital subscription plans
Exclusive premium stories online
Over 30 premium stories daily, handpicked by our editors
Complimentary Access to The New York Times
News, Games, Cooking, Audio, Wirecutter & The Athletic
Business Standard Epaper
Digital replica of our daily newspaper — with options to read, save, and share
Curated Newsletters
Insights on markets, finance, politics, tech, and more delivered to your inbox
Market Analysis & Investment Insights
In-depth market analysis & insights with access to The Smart Investor
Archives
Repository of articles and publications dating back to 1997
Ad-free Reading
Uninterrupted reading experience with no advertisements
Seamless Access Across All Devices
Access Business Standard across devices — mobile, tablet, or PC, via web or app
SAVE 25%