United Cinemas Co., a member of the Lawson Inc. group, and Toho Co. declined to comment on the issue. Some of their screens were mentioned by fans who’d been turned away from their booked Avatar screenings. Tokyu Corp., another theater chain operator in the country, and Disney, the movie’s distributor, did not return calls seeking comment.
The specific cause of the technical issues remains unclear, however one theater in Nagoya worked around its hurdles by stepping down from the specified 48 frames per second to the traditional cinematic 24fps.
These challenges come at the worst time for the Cameron film, which underwhelmed some estimates with its opening weekend box office haul and now faces a disrupted holiday season in a country of avid moviegoers. That may further weigh on Disney’s share price, which has fallen 45% this year.