Chinese consumers' body asks Apple to look into iPhone shutdowns

However, Apple did not respond to a request for comment when contacted

Chinese consumers’ body asks Apple to look into iPhone shutdowns
The Apple logo is pictured inside the newly opened Omotesando Apple store at a shopping district in Tokyo
Reuters
Last Updated : Nov 16 2016 | 12:35 AM IST
The China Consumers Association (CCA) has asked Apple to investigate “a considerable number” of reports by users of iPhone 6 and 6s phones that the devices have been shutting off and cannot be turned back on again, it said on Tuesday.

The reported problems specifically involve users seeing their iPhones automatically shut off despite 50-60 per cent battery levels, and the involuntary shutting off in room temperature or colder environments, as well as the inability to turn the cellphone back on despite continuous battery charging, the statement said.

Apple did not respond to a request for comment when contacted outside regular hours on Tuesday.
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First Published: Nov 16 2016 | 12:29 AM IST

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