Facebook admits bug shared 6 mn users' contact details

But no financial or other information was revealed to others, says the company

AFPPTI San Francisco
Last Updated : Jun 22 2013 | 10:37 AM IST
Phone numbers and email addresses belonging to some 6 million Facebook users have been improperly shared due to a software bug, the social network has said.

But no financial or other information was revealed to others, and there was "no evidence that this bug has been exploited maliciously," Facebook said yesterday in a security note, adding it was "upset and embarrassed" by the glitch.

Affected users were being notified by email, it said, while stressing that the practical impact was likely to be "minimal," partly because improper data sharing would only have occurred between users who already had some connection.

"We take people's privacy seriously, and we strive to protect people's information to the very best of our ability," it said, but added: "Even with a strong team, no company can ensure 100% prevention of bugs."

In this case, the bug "may have allowed some of a person's contact information (email or phone number) to be accessed by people who either had some contact information about that person or some connection to them."

The unwarranted sharing would have occurred when a Facebook user went to download an archive of their Facebook account through the social network's Download Your Information (DYI) tool, it said.

"They may have been provided with additional email addresses or telephone numbers for their contacts or people with whom they have some connection," according to the security note.

It continued: "We've concluded that approximately 6 million Facebook users had email addresses or telephone numbers shared."

"We currently have no evidence that this bug has been exploited maliciously, and we have not received complaints from users or seen anomalous behaviour on the tool or site to suggest wrongdoing."

"Although the practical impact of this bug is likely to be minimal since any email address or phone number that was shared was shared with people who already had some of that contact information anyway, or who had some connection to one another, it's still something we're upset and embarrassed by.
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Jun 22 2013 | 8:10 AM IST

Next Story