Uber, BBC, other major websites simultaneously crash in US

The cause of the crashes remained unclear, but some appeared connected to trouble at a cloud service relied on by companies

For Uber, India a bigger hub of talent than China
AFPPTI San Francisco
Last Updated : Oct 16 2015 | 10:12 AM IST
Dozens of major websites including Netflix, Uber and the BBC went down simultaneously in some areas of the US, but were soon up again in most cases.

The cause of the crashes remained unclear, but some appeared connected to trouble at a cloud service relied on by companies, although that did not stop the social media rumor and conspiracy mill from going into overdrive.

"We're aware that members are experiencing issues streaming on all devices," streaming television service Netflix said in a tweet at its customer service Twitter account.

Also Read

"We're working to resolve the problem."

Netflix spokesman Joris Evers told AFP that the outage was the result of "technical issues" at an UltraDNS cloud service provided by Neustar and affected mostly US subscribers.

"UltraDNS is working to address the issue," Evers said. "We apologize for the inconvenience."

Neustar confirmed in a tweet that there was an issue with its UltraDNS.

Internet trouble tracker CurrentlyDown.com displayed a list of two dozen websites that were or had been out of service during the day.

The list also included Ameritrade -- an online broker -- and The Economist.

It was unclear whether all those affected relied on UltraDNS, but ride-sharing service Uber blamed its problems on that.

The outages sparked chatter at Twitter and other social networks.

"Netflix, HBOGo, Chase Bank, Uber, ETrade... All websites down at the same time," tweeted Joseph Colarusso from the Twitter account @jcolarusso.

"Coincidence or Cyber Attack?"

The UltraDNS service was hit by an outage affecting customers in the eastern United States late afternoon local time, according to Neustar spokeswoman Lara Wyss.

"We can confirm this is not a DDoS attack," Wyss told AFP, referring to a style of cyber attack in which websites are intentionally overloaded with requests for service and crash under the stress.

Most of the websites that stumbled or fell were back up and running by mid-evening East Coast time, according to CurrentlyDown.

"Some of our clients experienced sporadic difficulty accessing some of our websites," Ameritrade told AFP.
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Oct 16 2015 | 9:42 AM IST

Next Story