In a study on IT service providers conducted by Whitelane Research
Tata Consultant Services has been named number one for customer satisfaction in the Europe's largest report of IT service providers by Whitelane Research. This is the fourth year in a row that TCS has achieved the highest level of customer satisfaction, leading the way for customer centricity in an evolving, fast paced digital economy.With a satisfaction score of 79% in 2016, TCS occupied first place in the rankings for the whole of Europe. The Company also topped the ranking in the majority countries including UK, Netherlands, Germany, Austria, Switzerland and the Nordics, while also leading the way for the financial services sector.
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