TCS recognized as Leader for Cognitive and Self-Healing IT Infrastructure Management Services

By NelsonHall

Tata Consultancy Services has been recognized as a Leader in the NelsonHall NEAT for Cognitive and Self-Healing IT Infrastructure Management Services.

TCS' substantial investments in intellectual property in support of automation, AI and ML, including the Machine First Delivery Model (MFDM), autonomous infrastructure, digital value broker, ignio, Mobitio, and cognitive service desk, were highlighted as key strengths. The report goes on to say that TCS is committed to further enhance cognitive business operations by bringing MFDM, agile, analytics and cloud together to drive business outcomes for the customer. Additionally, TCS' company-wide talent transformation program to re-skill for digital, positioning on Business 4.0 and innovation (i.e. TCS Pace Port) to drive customer transformation programs, and CoEs in support of ignio, ML, AI, NLP/NLU, bots/chatbots, and cognitive assistant, were identified as strengths.

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