Teleperformance India literacy program adjudged best

Teleperformance India's literacy program for children has been adjudged the Best Community Spirit Program in the Asia Pacific region by Contact Centre World, a worldwide body focused on propagating best practices in the BPO industry.

The company, which began its India operations in 2001, was selected from more than a 100 outsourcing firms across Australia, China, India, Indonesia, Japan, Malaysia, New Zealand, Philippines and Singapore by an eminent jury.

The literacy program is a part of the Corporate Social Responsibility (CSR) efforts of Teleperformance employees, called 'Citizens of the World', driven by a small voluntary contribution, starting with as little as Rs.25 per month in India.

The 'Citizens of the World' initiative, which has benefited over 1,200 children in Gurgaon, Indore and Jaipur, also runs in 62 countries where the $3.23 billion company has a presence, according to a company press release.

"Teleperformers propagate CSR as Citizen Social Responsibility since they believe that the responsibility of change lies within the heart and mind of every capable individual who can be the change that he wishes to bring (about) in the society," said Sanjay Mehta, MD Teleperformance India.

"We owe special gratitude to the three social entrepreneurs -- Captain Indrani Singh, Sunita Yadav and Vijaylaxmi Somani -- who welcome Teleperformers to add value through time and effort," adds Mehta.

Raj Wadhwani, president of Contact Center World, said: "We congratulate the team at Teleperformance India for winning the Best Community Spirit award that recognizes significant contribution the firm makes within the community."