The combination of an improving global economy and a weak rupee helped to put Infosys on the road to recovery. But co-founder N R Narayana Murthy's decision to step out of retirement and rejoin the company as executive chairman also stabilised the patient. Margins, under pressure since 2011, are improving as Murthy prunes expensive staff working in clients' offices and moves more work to India. Earnings before interest and tax reached 25 per cent of sales in the three months to December, up 1.5 percentage points from the September quarter.
Murthy's return has not been without upheaval. Eight senior executives have quit since his return. Rather than disrupt operations, however, the departures appear to have ended the leadership confusion at Infosys. The company recently decided to scrap its bloated executive council and supplant the bureaucracy with two presidents. One of them could replace current chief executive S D Shibulal when his term ends in March 2015.
Investors will now want to see what other tricks Murthy has up his sleeves apart from cutting costs. What's needed is a big jump in productivity. On average, an employee based at a client site overseas generates three times as much revenue for Infosys as a worker in Bangalore.
But the "body-shopping" model - inundating America with low-cost temporary immigrants - is no longer viable as an already-tight visa regime becomes even stricter. In November, Infosys agreed to pay the US government $34 million to settle allegations of immigration-related "paperwork errors." So, it makes sense for Murthy to bring more work back home, while seeking to boost the productivity of the Indian techie. Unless he succeeds in this crucial endeavour, the 47 per cent revival in Infosys' stock price since his return might start looking excessive.
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