Not only has revenue growth improved, it is accompanied by a robust margin expansion. Tier-1 IT companies have seen their margins expand by 180 basis points to 27 per cent. In the past, robust growth has also brought other related issues such as attrition and wage inflation. However, this time around, companies may not face so many issues, believe analysts. For starters, the second quarter has seen utilisation levels improve sharply for a few tier-1 players like Infosys. Higher utilisation levels imply a slimmer bench and this improves revenue per employee.
However, in the current environment, even if growth picks up to 20 per cent levels, the companies will still be able to function at 85 per cent utilisation levels. The reason for this is that attrition is expected to remain benign as the supply of engineers is currently higher than demand. Credit Suisse says: “The fact that the demand environment is improving is well discussed, this time the usual acceleration in wage pressure that accompanies improving demand seems absent. Attrition has remained low and wage inflation remains in single digits.” Companies are in a better bargaining position than before and this is expected to continue due to structural changes in the supply-demand scenario.
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