The Goods and Services Tax (GST), which was introduced in the country exactly one year ago today, was intended to reduce the multiplicity of indirect taxes and rates and expand the tax base, leading to improvement in tax collections. Across the world, many governments prefer expanding indirect taxes, as these are embedded in the price of goods and services and are therefore not visible to consumers, while being creditable to businesses. While the rollout on schedule on July1, 2017 itself was an achievement, the implementation challenges faced by businesses were significant.
Implementation challenges
At the outset, the multiple changes in the rates on many products made it very difficult for businesses to plan supplies, inventory and pricing. Several products, including toothpaste, soap, shampoo and chocolates, which were earlier taxed at a combined level of 27.69 per cent (12.5 per cent excise and 13.5 per cent VAT) and which were initially kept at the “nearest” rate of 28 per cent, were reduced to 18 per cent.
While this should have turned out as a bonanza for consumers, the government had to intervene and invoke the anti-profiteering provisions of the law to ensure that the rate reductions were passed on to consumers. The upside of the rate reductions was that unlike many other countries, in India, we did not encounter any retail price inflation that could be attributed to GST.
The frequent changes in the compliance framework, as well as the fact that the entire compliance machinery was dependent on the technology portal, made it difficult for many smaller businesses to grapple with the compliance requirements. The fact that the technology portal was ill-equipped to handle the load during the initial phases led to difficulties for businesses to become compliant and led to frequent demands for extensions of the compliance timelines.
It is also necessary to have a separate compliance framework for SMEs and exporters, and recent discussions around a “modular” return filing mechanism are welcome steps in this direction.
It is essential that future changes to the GST framework, be it compliance or rates, are made keeping in mind that the changes will necessitate corresponding changes in the GST portal — which may need more lead time. The ability to calibrate changes across the legislation and the portal will become one of the key determinants in expanding the tax base by making GST more acceptable.
The writer is a Partner at Deloitte India. The views expressed here are personal