"SES ties up with RT Outsourcing for Samsung warranty"

SES Technologies, the premier IT distributor of the India has joined hands with RT Outsourcing for providing Warranty on Samsung HDD. This tie-up will enhance the brand positioning and even further increase acceptance and growth for Samsung hard drive business via SES in India.

RT Outsourcing is one of India’s leading providers of Technical Support and Reverse Logistics Services offering integrated aftermarket service solutions for warranty support to leading multi-nationals and fortune 500 companies. SES has faith in RT Outsourcing’ expertise in the service arena and with warranty provider for WD products and now Samsung reflects their aftermarket service excellence. This service pact will commence from 1st June 2009.

“Samsung HDD business is growing rapidly in India supported by SES strong channel network in Tier II & III class markets and this tie-up with RT Outsourcing will fulfill the upcoming requirement of a specialist warranty & service provider for Samsung hard drives.” stated Mr. Jacques Roux, Director ,SES Technologies

“We are indeed proud that we have been able to secure the contract for Samsung hard drive warranties from SES, and look forward to ensure the best possible service that customer could wish for!  Based on the excellent quality of the product and the extensive service network that we offer, we are very confident of a smooth warranty service here” commented Mr. R.K Goel, VP – APAC, RT Outsourcing Services Ltd.

Samsung Electronics is leveraging off the well know strength that SES technologies holds in upcountry markets & metros last year by re-launching its hard drives range of products making the product more accessible across the country. Through this enhanced service model, the acceptance and penetration of Samsung hard drives will grow from strength to strength!

About SES Technologies
Nearly 16 years of hardcore experience in distribution, SES technologies today is among the top four technology distribution companies in the country, with a wide footprint across A, B, C & D class cities. SES's association with renowned international and local technology partners, and its strong relationship with the channel community, has led to the company's phenomenal growth in Indian market. Exceptional material handling capability and well managed stocking facilities across 57 warehouses in India further enhance SES's prominent reach. Product availability and instantaneous client information to facilitate quick transaction are effectively managed at a local level via an ERP system, JD Edwards. Along with its channel network, SES Technology's forte lies in pre & post sales support with a team of sales & technical professionals. SES aims to be the most admired IT enterprise of the country.