Dr Dang's Lab wins award for Excellence in Patient Experience at FICCI Heal 2010

Dr. Dang’s Lab- Medical Diagnostic Centre has won the award for Excellence in Patient Care at the FICCI Healthcare Awards 2010 to recognize initiatives, innovations or new products / services that have led to improved customer satisfaction levels, or a better customer experience. Federation of Indian Chambers of Commerce & Industry (FICCI) had organized a 2 day healthcare conference with the theme- “Healthcare for all: Global Standards with Local Touch”. Shri Dinesh Trivedi, Union Minister of State for Health & Family Welfare was the Chief Guest for the ceremony along with Kamal Haasan, Chairman, FICCI Entertainment Committee-South who was the Guest of Honour.

A total of 15 awards were given away in 5 categories besides the lifetime achievement awards. Dr. Dang’s Lab won the award for the Best Diagnostic Centre in the category for Excellence in patient care. This category of award has been introduced for the first time this year. The award was presented by Shri Dinesh Trivedi.

“I am so honored and thrilled to receive the award .My profession is my mission- a mission to provide fast and accurate services in a professional yet comforting environment. Starting from the scratch to setting up one of the best diagnostic centers in the country, our endeavor has always been to keep pace with the latest technological developments and to set international standards in our country,” said Dr. Navin Dang, Director of Dr. Dang’s Lab Pvt. Ltd.

The performance was evaluated based on following parameters: Eligibility Criteria, Case Studies and Presentation to the Jury headed by Justice R C Lahoti, Former Chief Justice of India. Other members included Dr. Sneh Bhargava (Former Director, AIIMS), Dr. Ranjit Roy Chaudhary (Former Chairman, ICMR), Mr. Som Mittal (President, NASSCOM), Dr. AK Agarwal (Dean, Maulana Azad Medical College), Dr. Girdhar J. Gyani (Secretary General, Quality Council of India) among others.

FICCI organized the Healthcare Awards 2010 with an endeavor to recognize excellence in healthcare delivery. Shri Dinesh Trivedi suggested an overhaul of the governance structure for the implementation of the healthcare projects through creation of a National Health Service to address the healthcare needs of the country with full commitment and accountability.

About Dr. Dang’s Lab Pvt. Ltd:

Dr. Dang’s Medical Diagnostic Centre was started in 1983 and became the first private pathology laboratory in the country. Dr. Dang’s Lab is run jointly with Dr Manju Dang who is a specialist in Pathology. The Lab provides a wide range of tests and believes in putting patients’ first. Dr. Dang’s Lab is one of the first Labs in the country to receive the ISO 9002 certification and accreditation from NABL: National Accreditation Board for Testing and Calibration Laboratories under Department of Science and Technology Government of India.