Mueller, 36, who got separated from Sheen in 2011, has also accused Richards of abusing her own daughters, reported TMZ.
According to the sources the police went to Richards' house on November 26, but she did not let them in because her daughters were in the house and spoke to them outside.
Talking to the authorities, Richards reportedly denied that she abused the children and called Mueller's claim "ridiculous" and "vindictive".
The 'Twister' star also told the officers that she had not seen Bob and Max for two weeks and Mueller had no contact with her daughters.
Earlier this month, Richards reportedly said she wanted to give up the custody of the twin boys because they misbehaved.
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