Capillary Tech to expand in new global markets

Singapore-based Capillary Technologies, a software solutions company with strong presence in India, plans to expand into newer areas as it looks at entering more markets globally.
"We are now targeting leisure, hospitality, health and wellness, preventive healthcare and so on. We are looking at new sectors now. Retail is our forte and we are specialised in it," Capillary Technologies Vice President (Business Development) Abhijeet Vijayvergiya told PTI.
The company, which started with the seed money provided by IIT Kharagpur, offers mobile, in-store & social media based loyalty programmes and CRM solutions to various retailers.
It has its global delivery centre in Bangalore and gets half its revenues from India.

Vijayvergiya said the company offers services not only to brick and mortar retailers but also to online stores - both B2B and B2C models.
It is assists at 10,000 retail locations and is associated with major brands such as United Colors of Benetton, Peter England, Nokia, Lifestyle, Puma, Marks & Spencer, he said.

The company's annual revenue for the financial year 2012-13 was USD 8 million.
"We are growing at over 100 per cent year-on-year from the day we started," Vijayvergiya said.
The company has expanded business in 16 countries and employs over 350 people. It is now supported by PE investors, including American Express and Qualcomm Ventures.

"Till two years ago, India revenue used to be 85 per cent but this year it was less than 50 per cent of our total business and this is going to reduce further as we are growing in new geographies," said Vijayvergiya.
The company is growing rapidly in South East Asia and Middle East regions. It is also getting good response in Australia and New Zealand, he said.
"We are getting good response in UK, we have just entered into US markets last year and that would be a geography to watch," Vijayvergiya added.
On the future outlook, he said: "In the next five years, we want to have 100,000 stores, right now we are at 12,000 stores. We want to add more clients and be a market leader at least in five geographies."

On whether the company requires investment from PE firms as it was on expansion mode, he said: "Not in the short term, but obviously in the long term we would look at it. For the next two years, we are good what we have.