The 6.3-tremor in 2011 was one of the country's deadliest disasters and the city stopped for a minute's silence at 12:51 PM (local time) to mark the moment when much of New Zealand's second largest city was destroyed.
Throughout the day people cast flowers into the Avon River which meanders through the city in a poignant "River of Flowers" memorial, while players wore black armbands at the cricket Test between New Zealand and Australia being played at Hagley Oval.
"Today we remember the events of five years ago in Christchurch and those who lost their lives. But we also reflect on how far we've come, what's been achieved and look forward to the future with a renewed sense of optimism."
However, Key's words jarred with many people angered that no one has yet been held accountable for the buildings that collapsed and not all home insurance claims have been settled.
"The fact that after five years there is nothing; how do you explain that?" Alkaisi told the New Zealand Herald.
The families of the CTV victims attempted to launch a class action lawsuit, but were informed New Zealand's justice system could not support such a case, Alkaisi said. They were told police were responsible for finding criminal liability.
Ann Brower, the only survivor among nine people on a bus crushed under a collapsed building, remains furious that the local council had failed to cordon off the area after it was damaged in an earthquake five months earlier.
A city council spokesman said they were still awaiting the outcome of the police investigation into buildings that failed and could not comment until it was completed.
Yesterday, nearly 1,000 Christchurch residents attended a protest rally to air their frustration over insurance delays.
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