Commerce Ministry sets up grievance redressal committees

The Commerce Ministry has set up two committees for speedy redressal of grievances of trade and industry pertaining to the Foreign Trade Policy (FTP 2015-20).

The committees are set up at the levels of headquarter and zonal regional authority (RA).

Director General of Foreign Trade (DGFT) in a trade notice said the committee's terms of references include reviewing grievance cases pending beyond reasonable time for speedy disposal; reviewing resolution of sector specific grievances brought forth by members or obtained from other sources and also to suggest reform in policy and procedure.

The committee at headquarter level shall endeavour to meet once in every quarter and once in every month at the zonal RAs, it said.

At the headquarters, the seven member committee will be chaired by DGFT. At the zonal RA level, the five member committee will be chaired by the zonal additional DGFT.

After rising for the first time in 18 months in June, exports shrank again in July, contracting 6.84% due to decline in shipments of engineering goods and petroleum products.