Leading online grocery platforms have temporarily suspended their services in and around the city, following a sudden surge in demand amid the nationwide lockdown to prevent the spread of coronavirus, officials said on Wednesday.
They alleged that delivery executives were stopped by local authorities to perform their duties even though essential services were kept out of the purview of the 21-day lockdown.
In a notice to its customers, BigBasket said, "We are not operational due to restrictions imposed by local authorities on the movement of goods in spite of clear guidelines provided by central authorities to enable essential services. We are working with the relevant authorities to be back soon."
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