The see-through glass bays are known as The Ledge and extend about four feet from the building, which was once called the Sears Tower.
Officials say the family wasn't in danger when the cracks appeared Wednesday on a glass enclosure.
In a statement today, Willis Tower says a protective coating covering the glass surface cracked, not the glass itself. They say the cracks don't affect the "structural integrity" of the ledge, which is designed to occasionally crack.
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