Delhi discom offers toll-free 24x7 helpline

Image
Press Trust of India New Delhi
Last Updated : Jul 23 2014 | 9:30 PM IST
Citizens living in south and west Delhi can now register complaints about power-related emergency cases and faulty streetlights in their areas through a new round-the-clock toll-free helpline launched by a discom here.
Claiming to be the first power utility in the city to offer a toll-free helpline number, BSES Rajdhani Power Limited (BRPL), today said that it has launched the dedicated number -- 1800-10-39707 -- in order to promptly address emergency (fire and shock) and streetlight complaints in these areas.
According to a BSES spokesperson, this dedicated number is over and above the existing option of registering emergency and streetlights complaints on BRPL 24 x 7 helpline number 399-99-707.
BSES Rajdhani Power Limited (BRPL) supplies electricity in south and West Delhi areas.
"Besides the emergency (fire and shock) complaints, a consumer can also register streetlight complaints, including the complaints of streetlights remaining switched-on during the day," he said.
BSES discoms are committed to provide reliable power supply to their over 34 lakh customers. In case of 'No Supply' issue, consumers can reach BSES discoms in multiple ways, including helplines, IVRS and SMS, he said.
*Subscribe to Business Standard digital and get complimentary access to The New York Times

Smart Quarterly

₹900

3 Months

₹300/Month

SAVE 25%

Smart Essential

₹2,700

1 Year

₹225/Month

SAVE 46%
*Complimentary New York Times access for the 2nd year will be given after 12 months

Super Saver

₹3,900

2 Years

₹162/Month

Subscribe

Renews automatically, cancel anytime

Here’s what’s included in our digital subscription plans

Exclusive premium stories online

  • Over 30 premium stories daily, handpicked by our editors

Complimentary Access to The New York Times

  • News, Games, Cooking, Audio, Wirecutter & The Athletic

Business Standard Epaper

  • Digital replica of our daily newspaper — with options to read, save, and share

Curated Newsletters

  • Insights on markets, finance, politics, tech, and more delivered to your inbox

Market Analysis & Investment Insights

  • In-depth market analysis & insights with access to The Smart Investor

Archives

  • Repository of articles and publications dating back to 1997

Ad-free Reading

  • Uninterrupted reading experience with no advertisements

Seamless Access Across All Devices

  • Access Business Standard across devices — mobile, tablet, or PC, via web or app

More From This Section

First Published: Jul 23 2014 | 9:30 PM IST

Next Story