"Our clientele is upwardly mobile customers and we have been focusing on international products to cater to those who are looking for a global experience.
We expect that 10 per cent of our sales will come from this segment in the next year or so," HyperCity Retail CEO Ramesh Menon told PTI.
Presently, the segment accounts for about 5-7 per cent of its sales, he said.
The company is also looking to launch its e-commerce business next month.
"We are already testing the beta version. We will launch it soon, and will follow the hyper-local format," Menon said.
The company said it would like to woo customers who make their monthly purchases from its store to also make top-ups.
"Presently, our customers might shop here every month, or twice a month typically. They use their local kirana stores for top-ups. We want to make it easier for these customers to purchase from us," he added.
In the middle of last year, the company altered its strategy to focus on smaller stores due to space constraints.
Earlier, it had opened stores occupying 70,000-80,000 square feet. The new stores, which the company will open, will be half the size at 40,000-45,000 square feet.
This is also one step ahead in adopting an omni-channel presence with its own website to cater to urban customers, Menon said.
The company will focus on metros and tier I cities and look to open stores where it already has a presence.
K Raheja Corp Group also operates retail chains under Shoppers Stop and Crosswords in India.
Disclaimer: No Business Standard Journalist was involved in creation of this content
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