The Mumbai division of CBEC in a circular said some cases have been brought to its notice wherein "taxpayers are complaining that when they are logging into their account using their login credentials, they are diverted to some other's account on GST portal and the data of another taxpayer is displayed in that account".
These, the tax department said, are the cases where the registration or enrolment of the business entity has been done by the same tax practitioner.
The Central Board of Excise and Customs (CBEC) asked all tax practitioners not to open more than one enrolment or registration case at one time.
"After completing one case, clear the cache memory of the computer system before initiating second registration/ enrolment process," it added.
GST, which was rolled out from July 1, replaces plethora of taxes like excise, service tax and VAT, and transformed India into a single market.
The finance ministry has already asked businesses to register themselves by July 30. If a business has a valid PAN, email ID and a mobile number, then it can file an online application on the common portal https://www.Gst.Gov.In/ and get registered for GST.
On separate issue of registration for SEZ units and verticals of businesses on same PAN, the circular said tax payers should use different mobile number and email IDs for each business vertical.
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