Yielding to pressure from a group of founders and former executives, the company announced a share buyback programme and a pledge to raise dividends.
It also appointed Ravi Venkatesan, an independent director, co-Chairman in a bid to address the founders' corporate governance concerns.
It will begin to pay 70 per cent of annual free cash flow as dividend compared to a previous policy of sharing up to half its post-tax profit.
In 2017-18 (April 2017 to March 2018), the company expects revenue to grow 6.5 per cent to 8.5 per cent in constant currency terms.
Infosys shares closed at Rs 931.40 apiece, down 3.86 per cent from previous close on the BSE.
"For 4QFY2017, the results were below expectations, on the sales front the company has posted revenue of USD 2,569 million v/s expectations of USD 2,589 million," Angel Broking VP Research (IT) Sarabjit Kour Nangra said.
"Unanticipated execution challenges and distractions in a seasonally soft quarter affected our overall performance," Infosys CEO Vishal Sikka said.
He, however, declined to elaborate on the statement, merely saying, "...I need not tell you what the distractions have been. It is our job to manage the company to lead the company in the times that we are in".
Sikka is grappling with twin problems of high-profile founders led by N R Narayana Murthy publicly criticising governance style, including salary hikes to top executives, and a visa crackdown by American President Donald Trump that will make it harder for companies like Infosys to send employees to work in the US.
Infosys, which has about USD 6 billion on its books, follows industry peers Cognizant and Tata Consultancy Services in announcing share buyback.
Cognizant had announced a USD 3.4 billion buyback while TCS is returning Rs 16,000 crore to its shareholders.
Two of Infosys' former CFOs -- T V Mohandas Pai and V Balakrishnan -- had recently exhorted institutional investors to raise questions about the huge cash pile on the company's books, saying investors have an obligation to protect their investment.
"Capital allocation policy clearly says (it will be) up to Rs 13,000 crore. This takes into account our cash needs for the next couple of years," he said, adding that this will leave the company with about USD 4 billion on its balance sheet.
Infosys earnings set the tone for other technology companies, with TCS slated to report its results on April 18 and Wipro on April 25.
Market watchers said Infosys' outlook for 6.5-8.5 per cent revenue increase for 2017-18 is disappointing as peers like Cognizant have guided for higher growth.
In US dollars terms, Infosys net profit was up 1.8 per cent at USD 543 million for the March quarter while revenue grew 5 per cent to USD 2.5 billion.
For the full year, net profit grew 4.3 per cent to USD 2.1 billion while revenue was up 7.4 per cent to USD 10.2 billion.
The board has recommended a final dividend of Rs 14.75 per share for 2016-17.
Infosys added 601 (net) employees in the March quarter, taking its overall headcount to 2,00,364 people. Its attrition stood at 17.1 per cent.
"We have to deliver value to our clients... We have to live with the visa problem," he said, prescribing "a healthy mix of local and global talent" to overcome such challenges.
Asked about the USD 20 billion revenue target by 2020, Sikka said it continues to be an "aspiration" for the company.
"With the performance that we have seen in the last few quarters, obviously it was already a difficult thing, now it is an incredibly difficult thing... (but) it is something we continue aspire to be," he said.
Disclaimer: No Business Standard Journalist was involved in creation of this content
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