While designing a metro rail, the authorities tend to forget that people will be approaching the trains using other urban transport modes, Kharola said.
"Why can't we go a step further and design a metro system as an urban mobility system solution?" he asked at a symposium on 'Mass Rapid Transport Systems for Urban Transport' here.
Kharola was the managing director of Bangalore Metro Rail Corporation Ltd since February 2015 till he took charge as Air India CMD in December last year.
According to him, a metro system should be designed incorporating buses, taxis and auto-rickshaws so that it becomes easy for people to commute to and from a metro station.
Different modes of transportation are not in competition, he said.
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