A 26-year-old co-pilot was found unconscious following the crash in the town of Kanzaki and later confirmed dead, a defence ministry spokesman said.
"We are still searching for the 43-year-old pilot," the spokesman told AFP, retracting earlier remarks made by Defence Minister Itsunori Onodera, who said both crew members on board were retrieved "in a state of cardiac and respiratory arrest."
That language is often used by Japanese officials before deaths are officially confirmed.
Immediate confirmation of the report was not available.
Japan's NHK television showed a thick plume of grey smoke rising from the site of the crash in between the rooftops of local houses, some 300 metres (1,000 feet) away from an elementary school.
Local firefighters could be seen running through the streets with red fire hoses as people were evacuated from the area.
"I heard something like a rumbling of the earth," a woman living near the crash site told NHK.
Onodera earlier told reporters the AH-64 Apache attack helicopter had gone down in Japan's Saga region and "burst into flames".
Local officials confirmed the crash site was a residential area, adding one home had caught fire. The local fire authority said it had sent 14 fire engines and three ambulances to the site.
The incident revived memories of a 2016 crash in which a Japanese air force jet with six people aboard went missing in mountainous terrain.
Four bodies were later recovered.
The latest was a UH-1 helicopter that was forced into an emergency landing last month on the southern Japanese island of Okinawa.
No one was hurt in that incident, which officials blamed on a faulty rotor blade.
Japan's Self-Defence Forces (SDF) have been banned from waging any kind of combat beyond defence of the nation since the US-imposed constitution of 1947 that followed the carnage of World War II.
They have been deployed overseas in peacekeeping missions, some of which have proved controversial at home.
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