Punjab to provide online delivery of services in urban areas

Punjab Government today proposed to set up 229 Citizen Facilitation Centres (CFCs) in the municipalities across the state to provide various services online.
Deputy Chief Minister Sukhbir Singh Badal today gave in-principal approval for the project to provide online delivery of services at a cost of Rs 398.62 crore by setting up 229 CFCs across the state, an official spokesman said.
The Punjab government would implement this e-governance project across all 191 Urban Local Bodies (ULBs) to deliver 149 citizen centric services, and to bring in accountability and transparency in the delivery mechanisms as well as effectiveness in administrative operations.

The spokesman said that the system integrator, which would be shortlisted at the earliest, would implement and manage the envisaged project on DBOOT (design, built, operate, own or transfer) model for seven years.
The tendering procedure is likely to be completed by October this year and the first phase of the project would go live in the first quarter of next year, he said.
The project would bring high levels of citizen satisfaction in a transparent, effective and efficient manner and deliver time-bound services online anytime, anywhere, thereby enabling the administration to resolve issues quickly relating to 149 services, including issuance of BPL, payment of water charges and property tax.