"If you make yourself socially relevant, not just relevant in an economic sense alone, you can have hopes to exist," Gandhi said at the annual banking summit FIBAC here today.
Pointing to banks' reluctance in SME financing, Gandhi said lenders are being disintermediated by non-bank entities from fintech and marketplace lending companies by using the best of technology.
"One big area you've vacated and have let others occupy by your lacklustre attitude is SME financing.
Later, when asked about the digital investments made by banks, Gandhi said these are not in keeping with long-term goals of staying relevant but guided more by short-term concerns of profitability.
"Banks are looking at digital technology from a profitability angle alone, that will not be able to justify their existence," he told reporters.
Gandhi said technology is available to assess creditworthiness of a small scale entrepreneur and warned that standard methods used by banks will not be sufficient.
"While banks may have urgent need to identify new avenues for growth and the need to embrace new information technologies, what is of paramount importance is a positive shift towards increased recognition of the social sector responsibilities," he said and referred to the "much maligned" mandatory priority sector lending requirements.
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