The reason is that an overwhelming number of passengers do not deboard at Mandi House and travel all the way to ITO to ensure a seat.
Metro's drive to check such reverse journeys also seems to have petered out of late.
Delhi Metro Rail Corporation (DMRC) had initially announced a penalty of Rs 200 on commuters violating the rule. But monitoring of the situation for an extended period made it apparent that such drives are rare and have completely failed to stop the practise, leading to complaints by people who board the metro at ITO.
"People who take the train from ITO are mostly office- goers and for them, to be greeted by a train full of passengers, not deboarding, is quite annoying," Tanyaa Sharma, a marketing executive, said.
"Metro should strengthen its drive till it launches the extension till Kashmere Gate," Sharma added.
When contacted, a DMRC spokesperson said: "Metro takes up drives and randomly keeps checking to look into such issues."
