According to a statement issued by the Finnish company, the purpose of the long-term partnership is to increase efficiency in developing innovative ICT solutions for Stockmann's customers, lower costs, harmonise and centralise ICT (Information Communication Technology) services.
As a consequence, Stockmann will consolidate the maintenance and development of business applications and infrastructure offered by more than 20 service providers and delivered from several countries to one dedicated supplier, it said without giving any financial details of the agreement.
Stockmann's Chief Information Officer Petteri Naulapaa said the partnership is the start of a new phase in developing ICT services at Stockmann and it will allow the company to ensure efficient production of up-to-date services to their customers in the stores as well as online.
"Tech Mahindra has deep knowledge of offering digital services to well-known retail companies worldwide, and we are glad to gain this expertise for the benefit of our customers," Naulapaa said.
Tech Mahindra, part of the USD 17.8 billion Mahindra Group, has offices in over 100 countries and has been providing IT services in the Nordic countries for about 10 years.
The company has over 2,000 employees working for customers in the Nordic region.
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