Stressing on relaxing norms while opening passport offices in far-flung areas, Swaraj said her ministry is also conducting a survey which will take into account the population in an area and how much distance people have to commute to reach passport offices. A decision to open a passport office will be based on this parameter.
Addressing a conference attended by passport officials, Swaraj and Union Minister of Women and Child Development Maneka Gandhi flagged a problem when the passport office demands birth certificates in case of orphans.
"So the laws and by-laws need to be viewed pragmatically. If it's impractical then change it and include the same in the policy," Swaraj said.
Citing an example of Himachal Pradesh, which only has one passport office, she said that although a small state with less population, it becomes difficult for people to commute large distances to procure the travel document.
She said one of the reasons for conducting the survey is to ensure that people don't have to commute longer distance for procuring the travel document.
Lauding the work of the passport officials, Swaraj said over 1.20 crore people were issued passport last year.
She said rising number of people working in the Gulf was one of the reasons behind the hike in issuing of passports.
"Another reason is more youngsters are now going abroad. So there is an insistence that their parents get the passport at the earliest," she said.
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