Alan Gross, 65, was sentenced to 15 years in prison in Cuba in 2011 after being convicted of "acts against the independence or territorial integrity of the state" for allegedly distributing communications equipment as a contractor for the US aid agency USAID.
Washington has repeatedly called for his release, and yesterday, State Department spokeswoman Jen Psaki offered "our deepest and sincerest condolences" following the news that his 92-year-old mother Evelyn had died after a long battle with lung cancer.
"We've urged the Cuban government to grant Mr Gross a humanitarian furlough so that he can travel to the United States and be with his family during this time of mourning."
Cuban officials also offered "heartfelt condolences" to Gross's family and repeated an offer to resolve the situation by reopening the cases of three Cubans serving long jail terms in the US after being convicted of spying.
Gross's family said the news of his mother's death "is a devastating blow for Alan and our family."
"Surely, there must be something President (Barack) Obama can do to secure Alan's immediate release."
The family said Cuban officials had refused to give Gross a chance to visit his mother while she was alive, despite repeated pleas after she was diagnosed with cancer.
But a senior Cuban foreign ministry official, Josefina Vidal, recalled that when the mother of Gerardo Hernandez, one of the so-called Cuban Five, had died, he "could not travel to visit and say goodbye."
The US and Cuba have not had full diplomatic relations since 1961. In 1962, Washington imposed an economic embargo on the island, the only Communist-run country in the Americas.
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