Artificial intelligence to amplify digital transformation: Sikka

He was addressing a gathering of top innovators at Oracle's OpenWorld 2015 conference

The digital transformation can best be achieved by adopting automation and artificial intelligence (AI) and the growing symbiosis between Infosys and Oracle is going to help achieve this goal faster than ever, said Infosys CEO Vishal Sikka.

Addressing a gathering of top innovators at Oracle's OpenWorld 2015 conference here on October 27, Sikka emphasised on how AI can be a great amplifier to simplify and enable existing landscapes as well as build intelligent systems that help us solve our most complex emerging problems.

"The world is looking at providing services in a better way. I observe three major shifts - focus on experience among consumers, emergence of AI and the ultimate cloud phenomenon," he added.

Sikka also announced that the Infosys Finacle's core banking solution - running on new and secure Oracle SuperCluster M7 microprocessor - has set a new record for the number of banking transactions processed.

"The solution supported more than two billion bank accounts with near linear scalability. The results showcase Finacle's capabilities to manage extraordinarily large transaction volumes to help banks cater to their growing business demands at reduced costs," he said.

The tests were conducted across a mix of delivery channel transactions that could originate from branches, ATMs, online and mobile channels.

According to Ganesh Ramamurthy, senior vice president (product development) at Oracle, the SuperCluster M7 microprocessor and SPARC T7 and M7 systems offer breakthrough technology for memory intrusion protection and encryption.

"Infosys' latest Finacle results on SuperCluster M7 demonstrate the superior performance, efficiency and security capabilities of SPARC M7 with Oracle Database 12c and WebLogic Server 12c for critical banking functions," he explained.

According to Sikka, their future strategy will not be completed without the help from Oracle and its diverse portfolio.

"We together are creating a sort of symbiosis. Infosys is emerging as a great change agent and we are collaborating with Oracle in innovations in java," he said.

He also spoke about AiKiDo - a new offering that comprise three enhanced service offerings in knowledge-based IT (KBIT), platforms and design thinking.

Infosys has deployed a number of systems that replicate human decision-making in areas such as financial service regulation and ticketing of IT issues, thus enabling productivity improvements by up to 40 percent and saving customers millions of dollars annually.

In addition to this, Infosys is working with global clients to use artificial intelligence to address business challenges.

Infosys is utilising artificial intelligence techniques to solve complex engineering problems in design, testing, and certification of complex engineering products.

"I am optimistic that artificial intelligence techniques will help us solve next-generation problems, and that humans will play the most important part in this process," Dr Sikka added.

Infosys has delivered nearly 30 projects for clients using artificial intelligence. Many of these first projects have been in manufacturing and financial services.

Infosys is currently developing solutions based on artificial intelligence to solve complex problems in the engineering space.

(Nishant Arora is attending the conference in the US at the invitation of Oracle. He can be reached at nishant.a@ians.in)