Back office services go virtual with artificial intelligence and chatbots

Business process management firms are using artificial intelligence and chatbots to enhance security in the work-from-home environment

Sai Ishwar |Business Standard
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Back office services go virtual with artificial intelligence and chatbots

4 min read Last Updated : Aug 23 2020 | 9:50 PM IST

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In mid-April, business processing management (BPM) company Startek put together a work-from-home (WFH) solution for a key e-commerce client in Bengaluru. Using predictive and behavioural analytics bas

Topics :artifical intelligenceChatbots

First Published: Aug 23 2020 | 9:44 PM IST

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